Order Tracking
Tracking Information
Where available, tracking is sent to the contact information entered during checkout. A carrier may need time to show movement after shipment data is received or a label is created. A temporary lack of updates does not necessarily mean a shipment is lost.
Following Delivery
Please monitor carrier updates and any delivery notices. If a delivery attempt is missed, the carrier may provide instructions for redelivery, collection, or a further attempt. Follow those instructions promptly where applicable.
Delayed Shipments
If tracking has not progressed for an unusual period or a package appears missing after the expected delivery window, contact us with your order number. We will review available carrier information and advise on the next appropriate step.
Tracking support: service@brightexpire.com